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General Terms and Conditions

Last updated: November 2025

Welcome to Nutricity.at (“Nutricity”, “we”, “us”, “our”).

By accessing or purchasing through nutricity.at Do you agree to these General Terms and Conditions („GTC“)?

Please read these terms carefully before using our website.

1. Using the Website

You may only use nutricity.at for legitimate and lawful purposes.

Not allowed are in particular:

  • Fraudulent or misleading activities
  • Attempt to compromise the security or functionality of the website
  • Entering incorrect or incomplete information on orders or account creation

In case of violations, we reserve the right to block access or cancel orders.

2. Product Information

All product details are provided for informational purposes only.

Minor variations in packaging, labels, or formulations may occur.

Our products replace no medical advice.

Please consult a doctor before taking, especially if you:

  • Take medications
  • are you pregnant or breastfeeding
  • already existing health problems have

3. Prices and Currency

All prices on nutricity.at are in Euro (EUR) specified.

Prices may be changed without prior notice.

4. Order and Payment

With an order, you confirm that:

  • all information is correct
  • You are entitled to use the selected payment method
  • We may reject orders if we suspect fraud, false information, or stock shortages.

Payments are processed through secure payment providers.

5. Shipping & Delivery

  • Processing time: 1–3 business days
  • Delivery times vary depending on region and shipping provider
  • International shipments may be subject to restrictions or customs duties

After shipment, you will receive a tracking number.

6. Customs & Import Duties

For international orders, additional customs duties or fees of the destination country may apply.

This lies with the recipient’s responsibility.

7. Returns & Refunds

Returns are according to our Return policy possible.

Products must be unopened, unused, and in perfect condition.

For hygienic reasons, opened dietary supplements cannot be returned.

8. Privacy

Handling of personal data is carried out in accordance with our Privacy Policy.

We use secure procedures to protect your data.

9. Intellectual Property

All content on nutricity.at—including text, images, logos, and trademarks—is the property of Nutricity or its licensors.

Any unauthorized use is prohibited.

10. Limitation of Liability

Nutricity is not liable for:

  • improper use of the products
  • Delivery delays or shipping problems
  • Losses due to external technical disruptions
  • indirect or consequential damages

Our total liability is limited to the value of the order.

11. Changes to the Terms and Conditions

We can update these Terms and Conditions at any time.

The date of the last update can be found at the top of this page.

12. Contact

If you have any questions about these Terms and Conditions or your order, please contact us:

Nutricity Austria – Customer Service

E-Mail: [email protected]

Website: nutricity.at

Response time: 24–48 hours (business days)